Digitize the eCommerce Bookkeeping – An Automation Bookkeeping Prototype Development

Authors

  • Aminah Bibi Bawamohiddin Department of Information and Communication Technology Politeknik Ungku Omar Author
  • Haizam Mohamad Department of Information and Communication Technology Politeknik Ungku Omar Author
  • ‘Afifah Nailah Muhamad Department of Information and Communication Technology Politeknik Ungku Omar Author

DOI:

https://doi.org/10.53840/myjict8-2-100

Keywords:

Digital Transformation, E-commerce, Bookkeeping Automation, RAD, mobile application

Abstract

Abstract - This study explores the impact of digital transformation on e-commerce, specifically focusing on the automation of bookkeeping processes. Despite the widespread benefits of e-commerce growth, a significant management gap persists, particularly in smart transaction management for retailers. The absence of automated systems results in manual recording methods, posing risks of data corruption and unreliability. Current practices involve e-commerce retailers relying on conventional ledgers or manual bookkeeping systems. To address these challenges and leverage digital transformation, retailers are turning to smart ledgers and price prediction systems. Employing a mixed-methods approach, the study combines quantitative insights from a Facebook poll with qualitative data extracted from discussions. The poll reveals prevalent manual bookkeeping practices among 49 e-commerce retailers, emphasizing the need for automation. Comparative analysis of existing applications identifies gaps, particularly the absence of automatic pricing suggestions crucial for-profit generation based on e-commerce programs. The research culminates in the development of a mobile application prototype, Manledger, utilizing the Rapid Application Development (RAD) methodology. Manledger aims to streamline e-commerce bookkeeping by automating sales and inventory tracking, profit calculations, and pricing strategies based on seller programs. Results demonstrate the prototype's effectiveness in enhancing efficiency and accuracy, supported by positive user feedback. Acknowledging the need for further exploration, the study suggests future research directions. These include long-term impact assessments of automated systems, comparative studies across diverse platforms, integration of advanced technologies like AI and blockchain, cybersecurity considerations, and investigations into user experience and adoption challenges. This comprehensive approach seeks to advance understanding and contribute to innovative solutions in the dynamic realm of e-commerce financial management.

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Published

09-07-2024

Issue

Section

Articles

How to Cite

Digitize the eCommerce Bookkeeping – An Automation Bookkeeping Prototype Development. (2024). Malaysian Journal of Information and Communication Technology (MyJICT), 8(2), 100-111. https://doi.org/10.53840/myjict8-2-100